Frequently Asked Questions (FAQ)

Here you can find instructions of what to do in cases you have faced any problems in the University. Choose any problem from the opening list and see advises and who to contact in your case. If you have never found your problem in the list, send the details to our specialists:

Reminder of personal data protection

Dear students, please remember that University staff does not have a right to provide students' personal information to any third persons. It is strictly advisable to contact official University's structures by mail, otherwise student might not get a response. Students of Sechenov University can use official e-mail created for them. The login and the link to the mail system is reflected in students' personal accounts. Tha password is the same as the one for one's personal account. Using official mail system reduces the time for response since no time needed for student identification. 

When contacting official University's structures, always tell your name, student ID or contract number and explain your issue in details. Attach some screenshots or files which can provide more information on your issue (if possible).